December 9

Winter Wonderland Update, 7th December

0  comments

Grotto Moves Outdoors due to New Government Guidelines

Booking Engine Re-Opens

Mr and Mrs Claus arrived on December 4th to meet all the good girls and boys and they thoroughly enjoyed welcoming all the children who visited.

During the course of last weekend, we received updated guidelines from the government/Failte Ireland advising us that Santa’s Grotto must now move outdoors so that you may be outdoors when you meet Santa himself.

As a result, Santa will now meet you all in Tinsel Town as part of our magical experience – but please remember to dress warm and check the weather before you travel. The beautiful house will still be open to all visitors to enjoy the decorations and you can get a stunning professional Christmas photo in the house as well as meet Mrs Claus AND enjoy complimentary drinks. This means that all of the original inclusions are still in your ticket and the pricing will remain the same.  Please click here for full details of the experience.

For those of you who pre-booked to visit in September and October, we have had to try our best to manage our visitor numbers with changing guidelines which has been tricky. We have had to cancel some and move other bookings on their originally booked dates  – all of this is to allow us to pace the arrival of families to ensure that everyone has a safe visit with us complying with the two sets of updated guidelines distributed by Failte Ireland over the past 10 days. We are so sorry for any frustration or disappointment resulting from these booking changes. We realise that seeing Santa is an important part of the family’s Christmas celebrations. However, public health has had to take priority on this occasion.

**If you have pre-booked to visit us, please check your email (including the Spam or Promotions folders) to see if your booking has been cancelled or changed or the option to reschedule. **

You will receive an email from us 2 days in advance of your booked visit with more details to help you plan for your visit – please double check your arrival date and time in this email as THIS is the time Santa will be expecting you. If you have queries about your booking, please email us at info(at)westporthouse.ie. Our phone lines are incredibly busy so email really is the best way to reach us.

If you are unable to travel due to the travel restrictions, please email us to cancel your booking at info(at)westporthouse.ie and we will fully refund your booking.

And to finish with some good news, we have been able to re-open our booking engine so if you’d like to book your visit to Westport House – please go right ahead by clicking here.

Thank you for your understanding and cooperation. And Merry Christmas to you and your family.

Santa & the Elves at Winter Wonderland

#SafeChristmas


Tags


You may also like

Restaurant Manager

Restaurant Manager

Assistant Manager

Assistant Manager
Leave a Reply

Your email address will not be published. Required fields are marked

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

Subscribe to our newsletter now!